TERMS AND CONDITIONS

HomeTERMS AND CONDITIONS
  • DISCLAIMER

THE TREATMENTS SERVICES AND / OR FACILITIES RECEIVED OR UTILISED AT HALO AESTHETICS ARE INTENDED FOR GENERAL AESTHETIC PURPOSES ONLY AND ARE NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL TREATMENT FOR ANY CONDITION, MEDICAL OR OTHERWISE, THAT CLIENTS MAY HAVE. THE TREATMENTS AND ADVICE OFFERED ARE NOT INTENDED TO REPLACE THE SERVICES OF A PHYSICIAN OR HEALTH CARE PROFESSIONAL, NOR DOES IT CONSTITUTE A DOCTOR-PATIENT RELATIONSHIP.

  • IDEMNITIY
  1. BY SIGNATURE HEREOF I FULLY INDEMNIFY AND HOLD HARMLESS HALO AESTHETICS, ITS AFFILIATES, SUBSIDIARIES, REPRESENTATIVES, AGENTS, STAFF AND SUPPLIERS FROM AND AGAINST ALL LIABILITIES, CLAIMS, EXPENSES, DAMAGES AND LOSSES, INCLUDING LEGAL FEES DIRECTLY OR INDIRECTLY ARISING OUT OF OR IN CONNECTION WITH ANY TREATMENT, USE OF EQUIPMENT, SERVICE AND / OR FACILITIES OF THE COMPANY, PROVIDED IT HAS NOT BEEN CAUSED INTENTIONALLY OR BY GROSS NEGLIGENCE.
  2. BY SIGNATURE HEREOF I ACCEPT THAT ANY TREATMENT I WILL RECEIVE IS AT MY OWN RISK. I CERTIFY THAT I HAVE READ AND COMPLETED THE CLIENT INFORMATION SHEET TO THE BEST OF MY KNOWLEDGE. I UNDERSTAND THAT FAILURE TO DISCLOSE INFORMATION REQUESTED THEREIN MAY RESULT IN ADVERSE SIDE EFFECTS, UNKNOWN BECAUSE OF THIS TO WHICH I ACCEPT FULL LIABILITY AND RESPONSIBILITY.
  • CONTRA INDICATIONS

BY SIGNATURE HEREOF I FULLY UNDERSTAND AND ACCEPT THAT THE IPL MACHINE IS CONTRA-INDICATED TO THE FOLLOWING INSTANCES:-

  1. PATIENTS WHO HAVE WAXED OR EPILATED IN THE LAST MONTH;
  2. PREGANT WOMEN;
  3. PATIENTS WITH SUN BURN;
  4. PATIENTS SENSITIVE TO LIGHT OR ARE TAKING MEDICATION THAT RESULTS IN LIGHT SENSITIVITY;
  5. PATIENTS WITH NOT REPRESENTATIVE NAEVI OR MALIGNANT PATHOLOGICAL CHANGES IN THE TREATMENT AREA;
  6. PATIENTS WITH PACEMAKERS OR QUIVER DISPELLING MACHINE USER;
  7. PATIENTS WITH HERPES OR TRAUMA
  8. PATIENTS WHO ACCEPT HIRUDIN TREATMENT, SHOULD STOP USING IT FOR TWO WEEKS PRIOR TO ANY SESSION
  9. PATIENTS WITH SERIOUS OR UNCONTROLLED DIABETES; HIGH BLOOD PRESSURE; OR EPILEPTIC SUFFERERS
  • CONTRADICATIONS

BY SIGNATURE HEREOF I FULLY UNDERSTAND AND ACCEPT THAT THE IPL MACHINE IS CONTRA-INDICATED TO THE FOLLOWING INSTANCES:-

  1. PREGNANT WOMEN;
  2. INSOLATION IN THE SUN;
  3. PATIENTS SENSITIVE TO LIGHT OR ARE TAKING MEDICATION THAT RESULTS IN LIGHT SENSITIVITY;
  4. PATIENTS WITH NOT REPRESENTATIVE NAEVI OR MALIGNANT PATHOLOGICAL CHANGES IN THE TREATMENT AREA;
  5. PATIENTS WITH PACEMAKERS OR QUIVER DISPELLING MACHINE USER;
  6. PATIENTS WITH HERPES OR TRAUMA
  7. PATIENTS WHO ACCEPT HIRUDIN TREATMENT, SHOULD STOP USING IT FOR TWO WEEKS PRIOR TO ANY SESSION
  8. PATIENTS WITH SERIOUS OR UNCONTROLLED DIABETES; HIGH BLOOD PRESSURE; OR EPILEPTIC SUFFERERS
  9. PATIENTS WITH ACNE RECORD
  • PRIVACY, CONSENT AND REALISTIC EXPECTATION

PRIVACY

WE RECOGNISE THE IMPORTANCE OF PROTECTING YOUR PRIVACY IN RESPECT OF YOUR PERSONAL INFORMATION AND SUBSCRIBE TO THE RULES AND REGULATIONS AS CONTAINED IN THE PROTECTION OF PERSONAL INFOMATION ACT. (ALSO REFERRED TO AS THE POPI ACT) IN ADOPTING THIS PRIVACY POLICY, WE WISH TO BALANCE OUR LEGITIMATE BUSINESS INTERESTS AND YOUR REASONABLE EXPECTATION OF PRIVACY. ACCORDINGLY, WE WILL TAKE APPROPRIATE AND REASONABLE TECHNICAL AND ORGANISATIONAL STEPS TO PREVENT UNAUTHORISED ACCESS TO, OR DISCLOSURE OF YOUR PERSONAL INFORMATION. HOWEVER, WE DO NOT GUARANTEE THAT YOUR PERSONAL INFORMATION SHALL BE 100% SECURE.

CONSENT

BY SIGNATURE HEREOF I HEREBY CONFIRM:-

  1. THAT I DO NOT LACK CAPACITY TO MANAGE MY OWN AFFAIRS
  2. THAT I HAVE BEEN PROPERLY INFORMED OF THE TREATMENTS TO BE CARRIED OUT AND HAVE BEEN ACQUAINTED
  3. WITH THE REALISTIC RESULTS THAT ARE TO BE EXPECTED
  4. I HAVE NOT BEEN PLACED IN A PRESSURISED SITUATION NEITHER AM I BEING PERSUADED AGAINST MY WISHES
  5. I DO NOT SUFFER FROM BODY DYSMORPHIA
  6. MY CONSENT CONSTITUTED INFORMED CONSENT

REALISTIC EXPECTATION

BY SIGNATURE HEREOF I CONFIRM THAT I HAVE UNDERSTOOD AND AGREED UPON REALISTIC EXPECTATIONS AND GOALS OF TREATMENT.
THESE OUTCOMES WILL BE REVIEWED AND UPDATED AT THE BEGINNING OF EACH SESSION AND ARE SUBJECT TO AN ACTIVE LIFESTYLE AND HEALTHY DIET.

  • METHOD OF PAYMENT

ALL TREATMENT BOOKINGS MUST BE PAID FOR IN FULL, ON ARRIVAL AT THE CLINIC, PRIOR TO TREATMENT COMMENCING. WE ACCEPT CASH AND HAVE CREDIT AND DEBIT CARD FACILITIES.

IF YOU HAVE PAID FOR A COURSE OF TREATMENTS AND ARE SUBSEQUENTLY UNABLE TO COMPLETE THE COURSE, WE WILL OFFER YOU A REFUND, CALCULATED BY DEDUCTING THE FULL LIST PRICE OF ALL TREATMENTS ALREADY TAKEN, PLUS ANY CHARGED FOR NON-ATTENDANCE, FROM THE TOTAL PRICE OF THE COURSE OF TREATMENTS, AND RETURN THE DIFFERENCE TO YOU. (NOTE: TREATMENTS OR COURSES THAT HAVE BEEN BOUGHT WITH DISCOUNTS WILL BE CALCULATED BASED ON FULL LIST PRICE PER COURSE AND PER TREATMENT)
YOU HAVE 7 WORKING DAYS TO CANCEL THE SERVICE, BEGINNING THE DAY AFTER YOU MADE A BOOKING. IF YOUR TREATMENT STARTS WITHIN THE CANCELLATION PERIOD THEN YOUR RIGHT TO CANCEL ENDS THE DAY YOU START TREATMENT.

PLEASE BE AWARE THAT THE BOOKING FEES ARE NON-REFUNDABLE UNLESS YOU CANCEL 24 HOURS BEFORE YOUR APPOINTMENT TIME.

PURCHASED PRODUCTS ARE NON REFUNDABLE. HOWEVER WE MAY AGREE TO EXCHANGE THE PRODUCT (UNOPENED/ORIGINAL PACKAGING) FOR ANOTHER PRODUCT OF SAME VALUE.

  • CANCELLATION FEES AND LATE ARRIVALS
  1. CANCELLATIONS CAN BE MADE BY PHONE, EMAIL OR IN PERSON AT LEAST 48 HOURS PRIOR TO YOUR SCHEDULED APPOINTMENT. WE WOULD BE GRATEFUL IF YOU COULD BE SURE TO DO SO, AS SOON AS YOU KNOW, TO AVOID ANY CONFUSION AND TO HELP US MAINTAIN OUR LEVEL OF SERVICE TO ALL OF OUR PATIENTS.
  2. WE DO OUR BEST TO ACCOMMODATE LATE ARRIVALS HOWEVER, THERE MAY BE TIMES WHEN A LATE ARRIVAL MAY RESULT IN REDUCED CONSULTATION TIME, OR WE MAY HAVE TO RESCHEDULE YOUR APPOINTMENT.
  • BREACH

WITHOUT PREJUDICE TO OUR OTHER RIGHTS UNDER THESE TERMS AND CONDITIONS, IN THE EVENT OF ANY BREACH BY THE PATIENT, HALO AESTEHTICS MAY, AT ITS OWN DISCRETION ELECT TO:

  1. TERMINATE THIS AND ANY OTHER ANCILLARY AGREEMENTS AND THE PATIENTS RIGHTS HEREUNDER, AND CLAIM SUCH DAMAGES AS IT MAY HAVE SUFFERED BY REASON OF THE BREACH; AND/OR
  2. INSTITUTE APPROPRIATE COURT ACTION TO ENFORCE COMPLIANCE WITH THE TERMS OF THIS AGREEMENT AND/OR RECOVER SUCH DAMAGES ARISING FROM THE PATIENTS BREACH
  • VARIATION

NO VARIATION OF THESE TERMS AND CONDITIONS WILL BE VALID OR EFFECTIVE UNLESS RECORDED IN WRITING AND SIGNED BY THE PATIENT AND A DIRECTOR OF HALO AESTHETICS.

  • SEVERABILITY

IF A PROVISION OF THESE TERMS AND CONDITIONS IS DETERMINED BY ANY COURT OR OTHER COMPETENT AUTHORITY TO BE UNLAWFUL AND/OR UNENFORCEABLE, THE OTHER PROVISIONS WILL CONTINUE IN EFFECT. IF ANY UNLAWFUL AND/OR UNENFORCEABLE PROVISION WOULD BE LAWFUL OR ENFORCEABLE IF PART OF IT WERE DELETED, THAT PART WILL BE DEEMED TO BE DELETED, AND THE REST OF THE PROVISION WILL CONTINUE IN EFFECT.

  • EXCLUSION OF THIRD PARTY RIGHTS

THESE TERMS AND CONDITIONS ARE FOR THE BENEFIT OF YOU AND US, AND ARE NOT INTENDED TO BENEFIT ANY THIRD PARTY OR BE ENFORCEABLE BY ANY THIRD PARTY. THE EXERCISE OF OUR AND YOUR RIGHTS IN RELATION TO THESE TERMS AND CONDITIONS IS NOT SUBJECT TO THE CONSENT OF ANY THIRD PARTY.

  • ENTIRE AGREEMENT

THESE TERMS AND CONDITIONS, TOGETHER WITH OUR PRIVACY POLICY, CONSTITUTE THE ENTIRE AGREEMENT BETWEEN YOU AND US AND SUPERSEDE ALL PREVIOUS AGREEMENTS.

BY SIGNING BELOW, THE PATIENT ACKNOWLEDGES THAT HE/SHE HAS READ THE TERMS AND CONDITIONS AND ACKNOWLEDGES THAT HE/SHE IS BOUND THERETO:

SIGNED AND DATED AT ON THIS __________________

DAY OF __________ 20_____.

PATIENT: FULL NAME AND SIGNATURE

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